Last updated: November 28, 2017
This Website is operated in the United States and in accordance with the laws of the United States.
To be clear about the terminology we are using, when we use the phrase "personal information" in this policy, we mean information that specifically identifies you as an individual, such as a person’s full name, address, e-mail address, or phone number.
By visiting this Website or using the services, you are accepting the policies and practices described in this policy. Each time you visit the Website or use the services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this policy
Collection of Information
Children. We do not offer the Website to anyone under the age of majority in their jurisdiction of residence and do not knowingly collect personal information from children under 13. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any personal information on or through the Website, register on the Website, or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, email address or any screen name or user name you may use.
Information You Provide. We generally collect personally identifiable information that you voluntarily provide. For instance, contact information, and other personal details may be collected when you: sign up for our newsletters, create an account/register on our Website, complete a survey, post a comment to an article on our Website, enter a sweepstakes or contest, or participate in our social networking features. Further, you may be asked to provide your email address, your name, buying preferences, annual income (by accepting to participate in surveys), or other demographic or profile information (by accepting to participate in surveys), Twitter or Facebook usernames or other usernames and aliases used for purposes of linking to and/or posting on your social media accounts, and other information you choose to submit. We will collect such information as well as any other content that you provide to us in engaging in any of the above activities or any other activities on the Website. Additionally, if you elect to post material to any blogs, forums, or participate in our community boards that may be offered on our Website, then such materials will be collected and may be publicly available for others to view. Even after you terminate your account, all such materials submitted by you on the Website or our social media channels may be retained by us and we may continue to disclose such materials publicly.
If you engage in purchase transactions through our Website storefront, Refinery29 and third-party merchants such as Shopify, as well as third-party credit card processors will access and collect your personal information, including, but not limited to, your full name, address, email address, phone numbers(s), and credit card details. In addition, subject to your marketing preferences, occasionally, you will receive promotional materials such as newsletters from Refinery29.
Other Information We Collect. Subject to your prior consent where legally required, we and other parties may also collect certain information about your online activities over time and across third-party websites or other online services (behavioral tracking), such as pages visited and how often and for how long they are visited. We may use various technologies and features to collect this information, which may include personal information, such as tracking your activities through your Internet Protocol (IP) address, computer settings or most-recently visited URL, as well as through the use of “cookies” and “web beacons” and other automated technologies. You may object to the creation of usage profiles at any time.
Location Information. We may, and enable our service providers and advertisers to, collect and share your location for personalization and marketing purposes via certain services we provide through digital applications, wireless access protocol services ("WAP Services") or mobile phone services. We, or the service provider, will obtain your prior consent to such collection to the extent required by applicable law.
General Usage Information. In addition, we may gather aggregate usage information about Website users on an anonymous basis. This information is not personally identifiable and will be used to determine how our Website is being used. Examples of such information include: How much time do users spend on our site? What pages do they view? What sites did they come from? What sites do they go to? All of this information is collected to help us create a better, faster, more efficient website and to provide you with better content. We may also share aggregate usage information, in aggregate anonymous form, with our prospective and actual business partners, advertisers and other third parties for any business purpose.
Collection and Use Across Devices. We (or service providers we use or advertisers) may employ information collected through the Website (such as IP addresses, geolocation, cookie-related data, and other information described above), aggregated with information collected from various unaffiliated websites, or mobile applications, and various devices or browsers, in order to provide content and advertisements about goods and services of interest to you across those devices and browsers. If you would like more information about this practice and to know your choices with respect to it, please visit http://www.aboutads.info/choices. Other consumer choice tools are provided through the Ghostery Global opt-out program (available at https://www.ghostery.com/support/global-opt-out/), through which you may download the Ghostery Ad Control application and enable information “opt outs” for mobile applications.
Use of Information
We typically use your personal information:
- subject to your marketing preferences, to provide you with newsletters and additional information regarding products and services from Refinery29 or from others that may be of interest to you;
- to fulfill any other purpose for which you provide the information; for example, if you purchase products through our Website storefront, to process payment and shipping details; or if you enter a contest or sweepstakes, we may use your email to notify that you won;
- to notify you, at our discretion, about changes to our Website or any products or services we offer or provide though it;
- to allow you to participate in interactive features on our Website;
- subject to any legally required consent, to gain insights that help us to make improvements to the design and performance of the Website;
- in any other way we may describe when you provide the information; and
- for any other purpose with your consent or as permitted by law.
You may object to use of your personal information for marketing or market or opinion research. For more information on how to do this, please see the "How to Opt-Out" section below.
We may disclose your personal information, including content or other data posted, uploaded or provided by you, if, among other things, we are required to do so by law or in the following situations and for the following purposes:
- to comply with legal process;
- to respond to claims that any content violates the rights of third parties;
- to respond to your requests for customer service;
- to protect our rights, property or personal safety, or the rights, property or personal safety of our users or the public;
- subject to your marketing preferences, if the entity to which your information is disclosed is a third party who wants to promote goods and services that we believe would be of interest to you;
- subject to your marketing preferences, if the entity to which your information is disclosed is our subsidiary, affiliate or parent company;
- when we utilize third party service providers to provide products, services or functions on our behalf (such as sending emails, processing payment information or fulfilling purchase orders and/or subscriptions), these service providers are directed to use your information to carry out the purpose(s) for which we hired them, but not for any other purposes;
- otherwise with your consent or in accordance with your indicated preferences (e.g., you indicated you wanted to receive promotional materials directly from a third party partner); or
- in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by the Website to which this policy applies, in which case the acquiring company will possess the information collected by us.
Your California Privacy Rights: Notice to California Customers
Subject to certain limits under California Civil Code § 1798.83, if you are a California resident, you may ask us to provide you with (i) a list of certain categories of personal information that we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of third parties that received personal information from us for their direct marketing purposes during that calendar year. The list will not be specific to disclosures your particular personal information. To make such request, send us an email at firstname.lastname@example.org or write us at Refinery 29 Inc. 225 Broadway, 23rd Floor, New York, NY 10007, indicating “Your California Privacy Rights” in the subject of your email or letter, your name and complete mailing address. We are not responsible for requests that are not labeled or sent properly, or do not have complete information. Please note that we are only required to respond to one request per customer each year.
How to Opt Out
You can unsubscribe from receiving Refinery29 newsletters or commercial emails at any time. You can unsubscribe by clicking on the “Unsubscribe” link in the footer of any Refinery29 email and following the instructions, or, when made available to you, by logging into your account on our Website, selecting “Subscriptions” and clicking “Unsubscribe” button on “My Newsletters” menu. But note that you may continue to receive certain communications from us, such as transactional or relationship messages, and/or messages about your account/profile. In order to cancel your account/ profile, please email email@example.com .
Refinery29.com features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. Please see www.nielsen.com/digitalprivacy for more information or to opt-out of contributing to such research.
Third-Party Email Promotions
Subject to your marketing preferences, occasionally, you may receive from us emails that may contain advertising or other content that was sponsored by third party retailers or businesses. These emails are not necessarily reflective of the opinions of our editorial staff. They are content paid for by our sponsors, and allow us to provide you with the free content we believe you will enjoy.
Links to Other Sites
As a curator of information, Refinery29 often links out to other sites. We are not responsible for any content that appears on these sites, nor do we endorse them. Third parties may display advertisements on the Service and on such web sites. These advertisements may contain cookies, web beacons and other similar technologies. These third parties may collect information or insert cookies or similar technologies without our knowledge. For questions about these sites, please consult their individual privacy policies. Refinery29 is not responsible for the privacy practices employed by any third party.
Security and Retention
We protect personal information with appropriate organizational, technological and physical safeguards commensurate to the sensitivity of the personal information. All of the information described above is recorded on restricted database servers. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. We also require you to enter a password to access your registration information and manage your settings. Please do not disclose your password to unauthorized people. Although we take appropriate measures to safeguard against unauthorized disclosures of your information, we cannot guarantee its absolute security.
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information unless otherwise required or permitted by applicable law.
Personal Information Processed in the USA and Elsewhere
Refinery29 makes no representation or warranty that the content and materials on the Website are appropriate or available for use in locations outside the United States. Those who choose to access the Website or use the services from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent applicable. Refinery29 reserves the right, at any time in our sole discretion, to limit the availability and accessibility of the Website or its services to any person, geographic area or jurisdiction we so desire, and to limit the quantities of any such service or products that we provide.